Introduction

This page will walk you through the essential steps to set up your account, including adding your contact information, setting up security features, and customizing your preferences.

Fill in your contact information

1. Click on Me and select Settings
2. Click on Profile
3. Add your personal information
   • Add your first and last name
   • Add and verify your email
   • Optional: add your phone number
   • Select your country and area
     • Your country and area will be used for determining electricity cost and other tariffs
   • Add your address
     • Your address will be used in your receipts

<aside> <img src="/icons/info-alternate_gray.svg" alt="/icons/info-alternate_gray.svg" width="40px" />

Note: You can only link your phone number to one account. We recommend not linking your personal phone number if you're using a company email address.

</aside>

Passcode settings

To secure your Wallet payments in STROOHM, you need to set a passcode that will be used each time you need to pay for something within STROOHM.

Once you set it up, you can enable Biometric recognition on your device to use, instead.

1. Click on Me and select Settings
2. Click on Profile
3. Scroll down and open Passcode settings
4. Click on Set-up passcode
5. Select the 4 digit passcode, repeat it and click on Save
6. Enable Biometric recognition (optional)
   • If you enable this, you will be able to input the passcode, using Face ID, finger print, or whatever option is available on your device
   • If you enable this, the first time, you will be asked to log in again to confirm your identity
   • If you do not enable Biometric recognition, you will need to input the passcode manually

<aside> <img src="/icons/info-alternate_gray.svg" alt="/icons/info-alternate_gray.svg" width="40px" />

Your passcode is used when:

• Paying for a charge
• Refilling or Withdrawing funds from your Wallet
• Purchasing from the STROOHM Shop using STROOHM Charge
• Adding or removing charge keys </aside>